SALES OUTSOURCING
We provide a comprehensive sales outsourcing service. Whether on a long term basis or just to kick start a product launch we are able to deliver a sales solution specific to your business requirements.
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As your representative we will be customer focused and ask all the right questions, finding out about your buyer's requirements, what their budgets are, what drives the decision making process, and we will work out any internal issues that might complicate the process.
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At Maximise we don't just come up with ideas or 'consult' on how you should sell or market your products or services. We get out and sell them!
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We pick up the phone and make the calls that need to be made. Arrange the meetings and deliver the sales presentation. We will then offer your solution, focusing on how your product or service will solve their problem. We will state your unique selling position, your competitive advantages, and provide evidence to back up our claims. We will then negotiate and finalise the sale.
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Why Outsource Sales?
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When you outsource your sales requirements to Maximise NZ you can be confident that you will have professionals representing your company. There are also many financial and practical benefits to outsourcing.​ You get a 'results orientated' sales professional representing your product or service.
CUSTOMER SERVICE
Why Customer Service is essential for your business?
It doesn’t matter how great your product or service is, if your customer service is poor to nonexistent, people will complain and you will lose business.
We have a team which can professionally answer customer queries through phone, email and social media interactions.
Quality customer service is a proven money generator. It offers customers a complete window to your business showing how each sector functions efficiently to offer a high-quality product or service.
The cornerstone of every successful business is a high-quality customer experience - this opens the door for new opportunities and satisfies the customer need for return business in the future. Personalized communication greatly improves customer relationships with your business and signals to your customer that you're committed to retaining their business.
Qualities we can offer when working with your customers 1.We will anticipate the needs of your customer while attending to their query. 2.Patience is a virtue; we are aware that customers that are contacted need to be handled in a manner that they appreciate the contact and that your company stands out to them compared to your competitors. 3.We listen to your customers feedback and reassure them the comments they offer, will be delivered to the correct department for their feedback to be acted upon. 4.Our team act professionally always and know how to relate to a wide sector of business. We do not take things personally and listening to a frustrated customer, can extend empathy to act on specific issues quickly and effectively. 5.Communicating clearly with a customer we see as a key skill, eliminating miscommunication, which can result in disappointment and frustration. We pride ourselves on keeping communication with customers simple and leaving nothing in doubt. 6.Our team are experienced in solving problems and will promote to your customers options which work to satisfy their need in continuing to do business with you. 7.Time management is an important factor when customer servicing. We are aware some customers want to take up all your time; our team supports your customers in an efficient and effective manner.
MARKETING
Professional sales material establishes credibility and can help clinch a sale. Clients just don't feel confident doing business with companies that don't care enough to present their information professionally.
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Don't take a risk with your marketing materials!
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As sales professionals, we know what it takes to sell, so it makes sense to use experts in selling to help you prepare your sales collateral.
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We can assist companies who have no current sales literature or commercial presence on the web.​
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Our marketing services are sales-driven and increase a customer's understanding and confidence in your product or service and accelerate the sales process.
SALES COACHING
Making the investment in sales training and coaching will deliver a return on your investment and contribute significantly to business growth and profitability.
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At Maximise we can provide a comprehensive sales coaching and training service customised to your requirements. Sales training can be group based or one-on-one with each member of your sales team.
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Our sales training and coaching is available as a modular service. Full documentation and reading material is provided that can be applied to most firms.
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Sales training sessions cover areas such as:
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Prospecting
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Lead Generation
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Cold Calling
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Door to Door Selling
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Dealing with Rejection
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Getting around the Gatekeepers
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Tried & True Selling Methods
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Closing the Sale
TELEMARKETING
Telemarketing is another important service we offer. Telemarketing can greatly help increase revenue for your company. It's an efficient method to add more business contacts and is one of the most effective marketing tools to employ.
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It creates a wide range of options for your target market, no matter the size of your company and is an effective method of gaining new customers and keeping them updated. You can see your brand develop as telemarketing gives you an option to build marketing strategies and initiatives.​
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Another great benefit by telemarketing is that you can reach far more customers geographically. You can increase your sales territory and reach more prospects - this is a significant advantage for your company to get more potential business opportunities.
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Telemarketing provides your company get insight on how interested your customers are with your product /services and maintain an up-to-date and effective database. This allows you to identify patterns, which can reduce your operational costs and gain more sales.
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Telemarketing can assist companies that operate a sales force, where appointment setting can speed up sales conversion and get your salespeople in front of your customers and prospects far more effectively than traditional methods.
